Help Center / Membership

When you first add a vehicle, it is automatically enrolled in our "Community" tier, which provides access to basic features, and streams very basic information about your vehicle. This tier is free, forever, and great if you want to passively contribute software deployment information for the global fleet.

Our Plus and Pro tiers unlock additional capabilities for your vehicles including realtime recording of your driving and charging sessions, vehicle health telemetry, and automations.

Both paid tiers also provide access to a trove of unique features on our platform such as customizable vehicle URLs (for sharing with friends and family), early access to new features and more.

We like to keep it simple and clean: $3.99/vehicle/month. Once subscribed, you can also immediately upgrade to our annual plan, which is $39.99/vehicle/year (the cost will be prorated depending on when you first subscribed to monthly).

We also offer generous discounts to veterans, educators, students, specific members of the press, influencers, and any past or present employees at Tesla, SpaceX, Boring Company, or Neuralink.

Please inquire via email at [email protected] or use our contact form.

We greatly appreciate every single individual who has shared or recommended our service to others. As such, we have a very generous referral program.

We host occasional contests for premium membership codes on our Twitter. You will need to be actively following the account to participate. (other terms may apply)

We are more than happy to fully refund any subscriptions if requested within two days of the last renewal date. Simply inquire by email at [email protected] or use our contact form.

If you request for a refund after this time period, we will provide a prorated refund minus any unavoidable fees such as Tesla's Fleet API usage.

Starting in February 2025, we began the transition to a new subscription system that is per-vehicle, instead of per-account. This change was mandatory to cover the new fees associated with Tesla's Fleet APIs, which charges developers for data streamed from vehicles, in addition to other expenses.

Due to these new Tesla fees, we've increased our monthly subscription cost from $3.00 (for an entire account), to $3.99 per vehicle. For ~89% of accounts, the monthly cost should only increase by $0.99. This is the first that we've increased our costs since we launched in 2019.

On February 28th, we plan to automatically switch over all accounts that have not manually switched over prior to this date. For the first payment following the transition, you may see an odd payment amount anywhere between $2.05 and $5.31. This is due to how our payment processor, Stripe, handles subscription "tier" upgrades. While confusing, this cost will only occur for the first month and will reflect our normal advertised cost immediately after.

As always, please feel free to reach out to [email protected] if you have any questions or need assistance.

You can reach our team via email at [email protected]