Your data is your data.
Information You Provide Us
To utilize our services, you may provide information as specified below.
Your Tesla.com credentials are never saved and are discarded immediately after.
Information We Collect
This information is collected automatically when using the services, under normal conditions.
How And Why We Use Information
We use information about you as mentioned above and for the purposes listed below.
What We Do With Your Information
We do not sell our users’ private personal information. Ever. You have entrusted us with information that is very personal to you, and it is our priority to ensure your privacy is always respected. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it.
We keep the web server logs that record information about a visitor to our Services, such as the visitor’s IP address, browser type, and operating system, for approximately two weeks. We retain the logs for this period of time in order to, among other things, analyze traffic to our Services and investigate issues if something goes wrong.
We provide an option to deactivate or request for the deletion of your account. Thirty days after requesting for deletion, if not interrupted by re-accessing your account and canceling the process, your account and all personally-identifiable information (PII) will be permanently inaccessible.
If you are located in certain countries, including those that fall under the scope of the Regulation (EU) 2016/679 (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, please send us an email at [email protected].
EU individuals also have the right to make a complaint to a government supervisory authority.